Manager, Field & Marketing Operations (Speaker Bureau)

Boston, MA
Full Time
Business Operations
Mid Level
Company Overview
Rhythm is a global, commercial-stage biopharmaceutical company committed to transforming the lives of patients and their families living with rare neuroendocrine diseases. We develop medicines for previously untreatable or undertreated diseases and provide meaningful support for healthcare providers and patients and their families. We recognize the courage it takes for patients and their caregivers to begin their journey of advocacy to find the answers they need. Their courage inspires us to challenge convention, ask bold questions and seek answers for them. Every day, we strive for excellence through our willingness to adapt, learn, and our tenacity to overcome barriers, together.

Opportunity Overview
This position is part of the Field & Marketing Operations organization, who provides operational support to the North America organization, including Brand Teams, customer facing roles and other non-Commercial functions.

A primary responsibility for this role will be to act as the manager for all aspects of Speaker Bureau planning, development, and execution in line with strategic brand objectives. The role will require management of the following key areas: Speaker Bureau and advisory board logistical coordination, planning and implementation, and cross functional matrix management. This individual will serve as the primary liaison with the field teams for speaker bureau programs, and with brand and internal teams for advisory board and peer to peer activities.

In addition, this Manager will provide logistical planning, execution and onsite support for national and regional congresses. The manager will be responsible for symposia logistics for all conferences as well as any additional meetings that may arise.

This is a Boston-based or hybrid role and will report into the Associate Director, Field & Marketing Operations.

Responsibilities and Duties
  • Peer to Peer Program Management (Speaker Bureau, KOL Meetings and Advisory Boards, Symposia, etc.)
    • Manage all aspects of speaker bureau coordination and execution, serving as the primary contact for speakers, field teams, internal departments, vendors and attendees
    • Organize and manage implementation of peer to peer and speaker bureau programs, and related trainings, ensuring compliance with company policies, standard procedures and business rules
    • Implement metrics plans and optimization; manage quarterly business reviews of programs
    • Own the peer to peer event data for reporting
    • Create marketing materials for the field teams/HQ to promote the programs
    • Supervise and handle financial disbursements to speakers and vendors for programs
  • Congress Support
    • Key logistical contact for HCP, KOL and advisory activities at the conference
    • Serve as a resource within Marketing and Field Operations for field teams who are managing regional/local conferences
    • Create marketing materials for the field teams/HQ to promote the activities, where allowed
    • Lead product theaters at key congresses (materials, invitations, speaker management)
    • Optimize organizational presence and key customer engagements through coordination with internal partners (i.e., Brand, Sales, Medical)
    • Serve as the onsite liaison between Rhythm and the Associations. The requirement would be to attend all Rhythm events that required support
  • Field & Marketing Operations Support
    • Collaborate and contribute to special projects as needed
    • Potential to work cross functionally with the marketing team on Advisory Board logistics, North America Meeting Planning, etc.

Qualifications and Skills
  • Bachelor’s degree and/or combination of education and relevant work experience
  • 4+ years in administration and management of logistics and congresses within the commercial operations department in a pharmaceutical company or primary service provider for a pharmaceutical company, rare disease is a plus
  • 2+ years of project management or coordinator experience within the peer to peer, medical education, and/or speaker bureau industry for life sciences
  • 2+ years of experience as a speaker bureau coordinator or meeting planner working within the pharmaceutical industry
  • Experience managing vendor partners/consultants and leading project teams to achieve milestones and objectives
  • Results-driven with a high sense of urgency and accountability: ability to meet business objectives, deliverables, and timely completion of initiatives with a cross-functional team
  • Effective planning, organizational, and prioritization skills: Ability to effectively organize and prioritize tasks to achieve established deadlines
  • Demonstrated program ownership and consistent delivery on commitments
  • Strong interpersonal skills. Thrives on collaboration with external experts, cross-functional partners, field-based teams.
  • Proficient Microsoft Office application skills (Outlook, PowerPoint, Word, Excel), with strong computer experience
  • Ability to work independently
  • Understanding of PhRMA Guidelines and Sunshine Act

This role is based out of our corporate office in Boston, Massachusetts. Rhythm operates in a hybrid-work model. Candidates applying must be willing and able to be in the Boston office in coordination with their department and business needs. This role may involve some travel.


More about Rhythm
We are a dynamic and growing global team spanning more than a dozen countries. At Rhythm we are dedicated to transforming the lives of patients living with rare neuroendocrine diseases by rapidly advancing care and precision medicines that address the root cause.  Our team is passionate about expanding access to reach more patients and developing novel therapies for other rare neuroendocrine diseases, including congenital hyperinsulinism.

At Rhythm our core values are:
  • We are committed to advancing scientific understanding to improve patients’ lives
  • We are inspired to tackle tough challenges and have the courage to ask bold questions
  • We are eager to learn and adapt
  • We believe collaboration and ownership are foundational for our success
  • We value the unique contribution each individual brings to furthering our mission

Rhythm is an equal employment opportunity employer and does not discriminate against any applicant because of race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, disability, genetic information, veteran status, military status, application for military service, or any other class protected by state or federal law.
Headquartered in Boston, Rhythm is proud to have been named one of the Top Places to Work in Massachusetts.

 
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