Field Access Manager - East

Orlando, FL
Full Time
Patient + Customer Operations
Mid Level
Company Overview
Rhythm is a global, commercial-stage biopharmaceutical company committed to transforming the lives of patients and their families living with rare neuroendocrine diseases. We develop medicines for previously untreatable or undertreated diseases and provide meaningful support for healthcare providers and patients and their families. We recognize the courage it takes for patients and their caregivers to begin their journey of advocacy to find the answers they need. Their courage inspires us to challenge convention, ask bold questions and seek answers for them. Every day, we strive for excellence through our willingness to adapt, learn, and our tenacity to overcome barriers, together.

Opportunity Overview
The Field Access Manager (FAM) will partner with internal and external stakeholders to facilitate access to treatment, providing pull through and issue resolution and educating physicians prescribing IMCIVREE. This role requires a deep understanding of payer dynamics and will serve as subject matter expert for access related matters, supporting patient services, market access, territory managers, specialty pharmacy partners, and prescribing physicians.  The FAM will identify payer trends and educate matrix partners, while executing tactical plans to help facilitate access. This role is field based, does not interact directly with patients and will report into the Director, Patient and Customer Operations.

Responsibilities and Duties:
  • Identify access related challenges, educating physicians and specialty pharmacy throughout the payer approval process of IMCIVREE
  • Implement case specific plans based on payer mix, benefit design and authorization requirements
  • Provide oversight and education throughout the pharmacy benefit approval process from prior authorization through any necessary appeals, providing oversight to specialty pharmacy partners to facilitate pull through of insurance approvals
  • Establish trusted relationships with key accounts, delivering education to optimize patient specific access
  • Lead local level access related strategies, develop regional best practices that streamline the prior authorization/appeal process and help with treatment access
  • Inform strategy through communication of marketplace changes and payer intelligence gained from key customers
  • Meet documentation requirements of CRM system to facilitate tracking of critical metrics
  • Deliver on key objectives established annually and demonstrate accountability for execution and drive for results
  • Ensures full compliance with all corporate and industry policies/codes and legal and regulatory requirements

Qualifications and Skills:
  • Bachelor’s degree required
  • 6+ years’ experience working within Rare Disease in commercial, with a background in Case Management (access/reimbursement)
  • Demonstrated successful navigation of complex authorization processes for Specialty Medications
  • Results driven
  • Prior product launch experience preferred
  • Ability to work independently and collaboratively within a diverse team
  • Excellent communication and relationship building skills
  • Demonstrated analytical, problem solving
  • Ability to travel within the US (up to 20%)

This role is field-based. Candidates applying must be willing and able to travel frequently.

More about Rhythm
We are a dynamic and growing global team spanning more than a dozen countries. At Rhythm we are dedicated to transforming the lives of patients living with rare neuroendocrine diseases by rapidly advancing care and precision medicines that address the root cause.  Our team is passionate about expanding access to reach more patients and developing novel therapies for other rare neuroendocrine diseases, including congenital hyperinsulinism.

At Rhythm our core values are:
  • We are committed to advancing scientific understanding to improve patients’ lives
  • We are inspired to tackle tough challenges and have the courage to ask bold questions
  • We are eager to learn and adapt
  • We believe collaboration and ownership are foundational for our success
  • We value the unique contribution each individual brings to furthering our mission

Rhythm is an equal employment opportunity employer and does not discriminate against any applicant because of race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, disability, genetic information, veteran status, military status, application for military service, or any other class protected by state or federal law.
Headquartered in Boston, Rhythm is proud to have been named one of the Top Places to Work in Massachusetts.
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